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Objectives

1. To learn practical clinical communication strategies

2. To learn how to use communication strategies to develop professional relationships with patients

3. To practice using clinical communication strategies in realistic clinical scenarios

Program Outline

All times listed are Pacific Time (PT)

Day 1
7:30 AM - 7:45 AM Welcome and Introduction Derek Brown, PhD
7:45 AM - 8:30 AM Experiences in Communicating with Patients Todd Atwood, PhD
8:30 AM – 9:30 AM Effective Communication Strategies for Physicist-Patient Interactions Derek Brown, PhD
9:30 AM - 9:45 AM Break
9:45 AM - 10:30 AM Exercise 1: Design an Ideal Physicist-Patient Interaction Derek Brown, PhD
10:30 AM - 11:15 AM Common Patient Interactions and Questions Todd Atwood, PhD and Valerie Powell
11:15 AM - 12:15 PM Lunch
12:15 PM - 1:00 PM Exercise 2: Addressing Patient Questions and Concerns Todd Atwood, PhD
1:00 PM - 1:45 PM Exercise 3: Analysis of Physicist-Patient Interactions Todd Atwood, PhD
1:45 PM - 2:00 PM Break
2:00 PM - 3:15 PM Exercise 4: Physicist-Patient Role Playing Derek Brown, PhD
3:15 PM - 3:30 PM Preparation for Simulated Patients Derek Brown, PhD
Day 2
7:30 AM - 8:00 AM Introduction to Cultural Competency in Patient Interactions Titania Juang, PhD
8:00 AM - 8:20 AM Preparation for Simulated Patients Derek Brown, PhD
8:20 AM – 12:00 PM Exercise 5: Simulated Patient Interactions Derek Brown, PhD, Todd Atwood, PhD, and Titania Juang, PhD
12:00 PM – 12:30 PM Leveraging Patient Communication Skills to Increase the Clinical Impact of Medical Physicists Todd Pawlicki, PhD
12:30 PM – 1:30 PM Feedback from Simulated Patient Interactions Derek Brown, PhD and Todd Atwood, PhD
1:30 PM – 1:45 PM Closing Remarks Derek Brown, PhD and Todd Atwood, PhD